Microsoft's Tellme Announces "One Button" Voice Access to Mobile Communications and Information
By William | Reporter Date: 06/24/2009
Today Tellme Networks Inc., a Microsoft subsidiary and
pioneer of voice services, announced the first mobile voice
service to combine content and communications, simplifying
how people interact with their phones every day. Unlike
other voice-based services, Tellme is the first to allow
people to press one button, say what they want and get it,
whether that is to send a text, make a call or search for
information. Tellme has designed a unique version of this
experience specifically for Windows phones due out this
fall.

Coming to Windows Phones; more than 75 percent of smartphone
users prefer voice and would buy phones with Tellme; free to
carriers and handset manufacturers for Windows Mobile 6.5
Phones.
The new service puts many of the most popular phone
functions behind a single button. Windows phone users just
press the side button of their phone to do the following:
• Send a text by saying “text” to open a text box, then
speak the text message and say “send” to send it to anyone
in their contact list
• Initiate a call simply by saying “call” and then the name
of anyone in their contact list
• Search the Web with Microsoft Live Search by speaking your
request, such as “weather in San Francisco, California,”
“pizza in Kansas City,” “movies” or “Mother’s Day gift
ideas”
“Because it’s so intuitive, we believe there is a real
opportunity for voice to materialize as the leading user
interface for the phone,” said Dariusz Packzuski, senior
director of consumer services at Tellme. “By bringing voice
access to calling, texting and searching, together we reduce
‘menu surfing’ on phones and make the benefits of voice more
tangible for everyday needs.”
In a head-to-head comparison, it is clear why people prefer
voice over touch. For example, it requires four touches and
more than 20 keystrokes to find a business with the Apple
iPhone, while it only takes one button push and one verbal
command to find the same business with Tellme. Tellme’s
research shows similar results for other tasks, such as
making calls, sending text messages and conducting searches
for content such as traffic, movies, news and sports.
“For example, Sprint has integrated voice access to the Live
Search application on Sprint Instinct phones and subscribers
love it,” Packzuski said. “In fact, we’ve seen impressive
adoption of voice with three in every four search queries
being initiated by voice.”
In a recent study conducted by Sanderson Studios Inc., more
than 70 percent of respondents said that voice is superior
to keypad or touch-based methods to perform some of the most
popular mobile tasks. This includes looking up a business
listing or location (78 percent), sending a text message (72
percent), placing a call (79 percent), getting information
such as movies, weather, traffic or sports (77 percent), and
getting directions (81 percent).
For the past decade, Tellme has been pioneering voice
services for businesses and consumers, answering billions of
calls every year and helping millions of people get the
information they need simply by speaking a request. Now the
convenience of voice is coming to Windows phones, bringing
people closer to the things they want by providing easier
access to more of the phone’s functionality. With Tellme,
people using the latest Windows phones will be able to
simply say what they want, such as “call Mom” or “text Jim”
or “pizza,” and results display on the screen.
Tellme will be available for free on Windows Mobile 6.5
phones in fall 2009 when the phones hit store shelves.
Initially available in the Windows Marketplace for Mobile
store, the service will also be available for free to mobile
operators and carriers to embed “on-device” for a voice
experience right out of the box.
Tellme fundamentally improves how people use the phone with
services that allow people to use the power of voice to
access the people and information they care about. Tellme
makes it possible simply say what you want and get it. Today
Tellme powers billions of calls every year and is used by
more than 40 million people every month. Located in Mountain
View, Calif., Tellme is a Microsoft Corp. subsidiary.
Tellme plays an exciting role in achieving Microsoft’s
vision around the limitless potential of voice as a way to
find information, connect with people and enhance business
processes, any time and from any device.
Founded in 1975, Microsoft is the worldwide leader in
software, services and solutions that help people and
businesses realize their full potential. |
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